Slack Admin Setup
Slack Connect
Resources: Slack Connect on Slack Docs (opens in a new tab)
Compass provisions a dedicated workspace for your organization and uses Slack Connect to create channels with your organization, so you can collaborate securely inside Slack. Admins control who can send, accept, or approve those invitations.
Accept Slack Connect invite from email
⚠️ To connect Compass to your organization’s Slack, you’ll need permission to accept Slack Connect invitations. If you don’t have access, your Slack admin may need to complete this part of the onboarding process.
- Check your email and accept the Slack Connect invite
Slack Connect Email Invite
Slack Connect step 1
Slack Connect step 2
How to approve Slack Connect requests
- In Slack, click your workspace name in the sidebar.
- Go to Tools & settings → Manage Slack Connect Invitations.
- Select the Open requests tab.
- You’ll see pending channel invites from Compass.
- Click the ⋮ (three dots) next to each invite, then choose Approve.
Troubleshooting Slack Connect Issues
If you see “Unable to accept Slack Connect invitations”
This means your Slack account doesn’t have permission to approve Slack Connect requests. Don’t worry — the invite is still pending.
Next step: Ask a Slack Admin at your company to open Tools & settings → Manage Slack Connect Invitations → Open requests and approve the Compass invites.
Once they accept the invite, you'll be able to join the channel.
Need Help?
Reach out to Compass support if you are having issues.